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Terms & Conditions

Booking Accommodation

To reserve a room full payment for the first night is required in advance. Terms may vary for large bookings or for longer stays. Please contact me to discuss.

If you are booking online via you will need to pay at the time of booking. All online bookings via this website are processed by Paypal.

You can also reserve a room by telephoning me 01749 343352. I can then take payment either by cheque, credit or debit card.

Functions & Private Hire

A deposit is required if booking a function or exclusive use of The Cross. As a guideline 50% of the value of the booking will be required 2 months before the event with the balance being paid one week prior to the event.


General bedroom bookings, if cancelled 48 hours prior to arrival no charge will be incurred. After this the deposit will be retained.

Separate terms will relate to larger bookings, private hire and self catering.

I reserve the right to cancel a booking not less than 60 days from the arrival date without any liability for any expense or consequential losses sustained by the guest. This action will only be taken in exceptional circumstances.

Data Protection

No information will be passed onto third parties.

Credit & Debit card details will only be stored for the purpose of taking legitimate payment for services provided.


I reserve the right to charge for any damage incurred to The Cross and amend prices and facilities at my discretion.


Recommended in the event of cancellation.

General Behaviour

It is expected that all guests will be respectful of other residents.

Terms of Use for this website

Collection of data

We may collect personal contact information from you if, for example, you submit a form. You can later request to have this information modified or removed from our systems. We use this information to carry out the action requested. Your personal details are not disclosed to any third parties.

IP addresses and server logs

This site records IP addresses and produces server logs. This information is used solely for monitoring the volume of traffic the site receives and measuring the number of visitors. We do not use the information for tracking the activities of individual visitors to this site.

Use of cookies by this website

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

This is an essential temporary cookie used to store data about your visit and any choices you make or data you enter. This cookie is deleted when you close your browser.

Google Analytics cookies ( _utma, _utmb, _utmv, _utmz)
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visit.
Read the Google Analytics privacy policy

Updating your details

You have the right to request and correct any personal information we may hold about you in our databases. We reserve the right to charge an administrative fee in respect of such requests, which should be marked for the attention of ‘The Data Controller’ and sent to the office address.

Applicable law

This website and the use of it is governed by English law and English courts shall have exclusive jurisdiction over any related disputes.

Information and disclaimers

We use reasonable care to ensure that the information appearing on this website is up to date and accurate. While The Cross at Croscombe takes precautions to prevent the occurrence of errors and omissions the user of this website should not take the accuracy of the information for granted but should check directly with The Cross at Croscombe. None of the material contained in this website is to be relied upon as a statement or representation of fact.

The Cross at Croscombe has no control over the use to which the information may be put by the user and accordingly shall not be liable for any loss of profits or contracts or any indirect or consequential loss or damage arising out of or in connection with the use of such information.

We make no warranty that the contents of this website are free from computer viruses or anything else which has contaminating or destructive properties and shall have no liability in respect thereof.

Links to external sites

The Cross at Croscombe cannot be held responsible for the content of any external websites to which this site may be linked.